How can we help?
Email us and a person will reply, usually within two business days.
support@team.muze.botCommon questions
What's my Muze address?
Your username followed by @muze.bot. Find it in the app under Me.
Will Muze send email without asking?
Only to people on your allowed list, and only when you've asked it to email them. Email to anyone else needs your approval first, and Muze never adds people to your list itself.
How long is my data kept?
30 days after last activity, unless you mark it Keep.
Can I change my username?
No. Your username is also your email address, so it stays the same for as long as you have your account, and it's never given to anyone else.
How do I delete my account?
In the app, go to Me → Delete account.
Read the Privacy Policy and Terms of Service.